FAQ

You have questions, we have answers!

How do I apply for an apartment?

You may apply online. Please contact the leasing office for additional questions.

What is the length of the lease?

Available lease terms offered at this community are 3-13 months new leases; 3-18 month options available for renewal leases.

Are short-term leases available?

Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.

What happens if I need to break the lease early

Please contact the leasing office to discuss early lease termination.

Is renter's insurance required?

Yes, renter's insurance is required. For details, please contact our leasing office.

How much notice is needed before moving out?

All leases require a written 60 day notice to vacate. Please contact leasing office for additional questions.

What utility companies do you use?

Residents are responsible for setting up electric service with Nashville Electric Service prior to move-in. Our 3rd party billing service, RUM, will send monthly billing for water/sewer service and this will be paid directly to One Metrocenter with your rent payment.

What Cable/Internet Providers are available?

The following Cable/Internet providers are available at our community: Xfinity & AT&T. For more information, please contact the leasing office.

When is rent due and how do I pay?

Rent is due on the 1st and is considered late on the 6th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.

Do you give any discounts to local employers?

As a Preferred Employer, you'll receive $500 off your first month's rent!

Does your community offer furnished apartments?

No, all apartment homes come unfurnished.

Is there in-suite laundry?

All apartment homes in the community include in-suite laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

What appliances are included?

All apartment homes will include the following appliances: full-size washer & dryer; stainless steel dishwasher; garbage disposal; stainless steel refrigerator/freezer; stainless steel range; and stainless steel over-range microwave. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Is there air conditioning/heating?

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

Are there ceiling fans?

Yes, ceiling fans are included in all apartment homes, located in all bedrooms and living rooms. For information regarding apartment home features, please visit the Features & Amenities page.

Is there parking available? Is it free or paid?

The parking options at our community include open lot parking; fees due per vehicle for one-time registration; monthly for reserved parking (if desired) and monthly for electric vehicles (if desired). Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.

Is there a gym, pool, or common area?

Yes, our community offers a variety of amenities for residents to enjoy, including a bark park and pet spa, resort-style swimming pool, fully equipped fitness center, and shared community spaces such as resident lounges, outdoor gathering areas, and grilling stations designed for relaxation, recreation, and socializing. Please contact the leasing office for more information about our community amenities.

Can I rent out amenity spaces for private events?

Our community offers a rentable amenity space for residents of the community. Please contact the leasing center for more information about rates and availability.

Are pets allowed? If so, are there breed or size restrictions?

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today.

Are there EV charging stations?

Yes, our community offers residents EV Charging Stations within the community. Rates and availability are subject to change based on demand. Please contact the leasing office for current EV charging station availability.

Are there grocery stores, restaurants, or schools nearby?

Yes, our community is conveniently located near grocery stores, restaurants, and local services in the Metrocenter area. Please contact the leasing office for more information about nearby shopping, dining, and local services.

What is the roommate policy?

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. Additional fees may apply for roommate changes. For further details, please contact our leasing office team members.

Is there a maximum number of occupants?

The maximum number of occupants per apartment is 2 per bedroom plus children under age of 2. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Can guests stay over, and for how long?

Our community allows guests up to 14-consecutive days; after that, should be registered as an occupant/leaseholder with office. Guests parking and guests parking passes available. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Is there guest parking available?

Guest parking is available at the community. Guests may park in designated guest parking areas; additional requirements or restrictions may apply. Contact the leasing office to find more information about our guest parking policy.

Who manages this community?

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Is there a resident referral program?

Our community does not offer a resident referral program at this time.

What is the smoking policy?

Our community and apartments follow a restricted smoking policy to support a clean and healthy living environment. Violations may result in fines as outlined in the lease agreement.

Do you host resident events? If so, what types?

More than just a place to live, One Metrocenter is a place to connect. Follow us on Instagram @OneMetrocenterApartments to discover resident events like food trucks, fitness classes, DIY workshops, social gatherings, giveaways, and seasonal celebrations happening throughout the year.

Frequently Asked Questions